Online Ordering FAQs

 

Our Online Store includes a select species list. We only offer those plants which will arrive healthy after being shipped through the mail. If you have questions pertaining to our full catalog and in-house ordering options, please check our Ordering Information tab.

Do I need to create an account  with Possibility Place Nursery?

No, simply choose "Checkout as Guest" when you're ready to check out. If you do create an account that will enable you to view past orders and save drafts in our contact form.

All payments are handled by PayPal for enhanced security. You do not need to have a PayPal account; simply choose "Pay with Debit or Credit Card" when you are redirected to PayPal.

If I purchase plants in the winter, when will they ship?

Winter pre-orders will be shipped to you once the plants come out of storage – April 1st for trees and shrubs, May 15th for perennials. Please note pre-orders are shipped in the order they were received. Orders placed after June 1st will be shipped within 7 days of being placed.

Only a portion of our inventory is overwintered, as a result check back in June for our full availability. Click “Notify Me” on the bottom right of any plant page to get an email reminder when it is back in stock.

If you would like to recieve your plant material in an expedited fashion and you are able to pick up, please give us a call or email us and we'd be happy to accommodate you.

What sizes can I purchase online?

We sell perennials in pints and trees and shrubs in a 1-gallon pots. Water it and transplant in a timely manner, care for it well and it will grow as large as the planting space allows.

I need a larger size than offered online. Where can I place an order?

Send us a message including species, size, and quantity through our Contact Form. If it’s readily available we can get you a quote right away for in-house ordering. If you are willing to wait, we can create a custom grown order to fit your needs. You can also call us at 708-534-3988 and we’d be happy to help place the order over the phone.

See our General In-House Ordering Information for more details.

When ordering pints, do I need to buy 18 of each plant or can I mix and match species to fill an 18 flat?

You can mix and match any quantity of individual species to complete a flat of 18! We do require that your order total is in multiples of 18 (18, 36, 54 etc) to completely fill the package for safe and effective shipping. 

How much will I pay for shipping?

Prices for the online store include shipping and handling.

You can arrange any online order for pick-up by emailing us at

onlinesales@possibilityplace.com

Please keep in mind our recommended vehicle sizes.

Vehicle Perennials and 1 gal
Car 3-5 Flats of 18 or 15-25 gal
SUV/Minivan 15 Flats of 18 or 25-75 gal
Full Size Truck 20-25 Flats of 18 or 75-120 gal

My plants were damaged or delayed in shipping.  What do I do now?

Although we are not able to accept returns on any of our plants; in the unlikely event your plants arrive damaged or you’re dissatisfied with your order, please reach out to us within 48 hours of receiving your delivery, so we can find a solution to best meet your needs.

 

Your nursery is located in IL - will you ship to my state?

We currently ship to IL, MI, WI, IN, MN, IA, MO, KY. Our specialty is local ecotypes, so the plants you buy from us are already best suited to these climates. Due to USDA regulations as well as logistics of shipping live plant material, we are unable to ship to states not listed.

So many plant choices, how to narrow it down?

Check out our specially curated Plant Finder, where you can customize your search based on your site needs and personal preferences. If the plant list is a bit overwhelming, check out our Starter Kits. Each kit is designed for a specific type of site with the purpose of introducing the new native gardener to a mix of plant species.  Still stumped? Outline your needs & wants in the Contact Form and we will get back to you with some recommendations. In-person consultations are by appointment only on Fridays and Saturdays. Virtual appointments are available upon request.

I got a notification that the plant I requested is back in stock. Now what?

Signing up for “Notify Me” will NOT reserve a plant for you – you must return to the website and place an order. Jump on it quick because likely many others have received the same notification and supplies are limited! If the plant you are seeking is again sold out, please make sure to sign up again for an email notification for the desired plant that is out of stock.